Generative AI has created a profound and positive shift inside of Citi toward data-driven decision-making, but for now Citi has decided against an external-facing chatbot because the risks are still too high.Read More
https://www.backbox.org/wp-content/uploads/2018/09/website_backbox_text_black.png00https://www.backbox.org/wp-content/uploads/2018/09/website_backbox_text_black.png2024-03-06 21:06:322024-03-06 21:06:32Citi exec: Generative AI is transformative in banking, but risky for customer support
